Partners in Recovery

1300 130 339

Monday to Friday, 9am - 3pm

PIR Participants

Download the participant brochure

Eligible for NDIS

If you have been found eligible for NDIS, this is what you can expect.


  1. Accepted into NDIS.
  2. Planning meeting with NDIS planner to determine your needs.
  3. A plan is approved, to suit your individual circumstances.
  4. Your PIR support coordinator will assist you to implement the plan.
  5. From July 1, 2019, you will be transitioned to the new services identified in your NDIS plan.

Ineligible for NDIS

If you have been found ineligible for NDIS, here are the next steps.

  1. You will be eligible for the Commonwealth ‘Continuity of Support’ program, ‘CoS’ for short.
  2. You will continue to receive support, however your existing arrangements may be different and may change over time.
  3. Your PIR support worker/facilitator will advise of your options under CoS and support your transition to new services.
  4. From July 1, 2019, you will be transitioned to the new CoS arrangements.


Accessing other services

If you have chosen not to test your eligibility for NDIS, there are other services you may be able to access.

There are a number of services being offered on the Gold Coast, which range from low intensity community groups to severe and complex and suicide prevention.

Your PIR support worker/facilitator can help you match the services and supports that that might be suitable for your ongoing needs.

There is also a central intake number, that can provide advice about which mental health program may best benefit you.


07 3186 4000.

Further Information

In the first instance, talk to your facilitator who should be able to assist you.

If you require additional information about the PIR transition, you can call:

1300 130 339 (until June 30 2019)


For other Gold Coast events and activities visit the Gold Coast Primary Health Network’s website:

PIR is a Federally funded program. Other consortia members include Gold Coast Health and Mental Health Association QLD